PRIVACY POLICY

Your privacy matters

Jobarou respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you
use our website and services.

Last updated: 7 October 2026

1. Information We Collect

We collect the following information when you use Jobarou:

For Homeowners / Job Posters

  • Name
  • Email address
  • Phone number
  • Suburb or postcode
  • Job details and descriptions
  • Any other information you provide when posting a job or contacting a business

For Businesses / Service Providers

  • Business name
  • ABN (for verification)
  • Contact name
  • Email address
  • Phone number
  • Business address or service areas
  • Services offered
  • Business description, photos and other profile information you provide

We may also collect information you choose to provide when using Jobarou.

2. How We Use Your Information

We use your information to provide and improve our services, connect homeowners with
trusted service businesses, communicate with you, and ensure a safe and reliable
marketplace. We may also use your information to send important updates, respond to
enquiries and improve your overall experience.

3. When We May Share Information

We do not sell your personal information. We may share your information with other users
(such as when you post a job or contact a business), and with trusted third-party service
providers who help us operate our website (e.g. hosting, payment processing, analytics
and customer support).

We may also disclose information if required by law or to protect our rights, safety or
the safety of others.

4. Cookies and Analytics

We use cookies and similar technologies to improve your browsing experience, remember
your preferences and understand how our website is used. You can choose to disable
cookies in your browser settings, but some features of the site may not function properly.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss,
unauthorised access, modification or disclosure. Your information is stored securely
using industry-standard measures.

6. Your Rights and Choices

You can access, update or request the deletion of your personal information at any time.
You can also opt out of marketing communications. If you have any concerns about your
privacy, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information,
please get in touch.

Email: support@jobarou.com

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