TERMS & CONDITIONS
Terms for using Jobarou
These Terms & Conditions explain the rules for using Jobarou.
By accessing or using our website and services, you agree to these terms.
Last updated: 10 October 2026
1. About Jobarou
Jobarou is an online marketplace that helps homeowners and other customers
connect with independent service professionals and businesses.
Jobarou does not perform the services advertised by professionals on the platform
and is not a party to any agreement entered into between a customer and a service provider.
2. Eligibility
You must provide accurate and current information when creating an account,
posting a job, registering a business, or using other Jobarou services.
Business users must have authority to represent the business they register
and must provide genuine business information.
3. User Accounts
You are responsible for keeping your account details secure and for all activity
carried out through your account.
You must notify Jobarou if you believe your account has been accessed without permission.
4. Posting Jobs
Customers may post genuine service requests through Jobarou.
Job posts should contain accurate information about the work required,
location and any other relevant details.
You must not post unlawful, misleading, fraudulent, offensive or inappropriate requests.
5. Service Professionals and Businesses
Professionals are responsible for ensuring that their profile, business details,
services, qualifications, licences, insurance and other information are accurate
and kept up to date.
Verification by Jobarou does not guarantee the quality, suitability, availability
or performance of any professional or business.
6. Leads and Credits
Business users may use Jobarou credits to access eligible lead information.
Credit costs may vary depending on the lead or service.
Purchasing credits does not guarantee that a business will win a job,
receive a response from a customer, or secure paid work.
Credits have no cash value and cannot be transferred between accounts unless
Jobarou expressly allows it.
7. Quotes and Agreements
Quotes, pricing, project scope, payment arrangements, warranties and service agreements
are made directly between the customer and the professional.
Jobarou is not responsible for disputes relating to pricing, workmanship,
delays, cancellations, property damage or other issues arising from work performed
outside the platform.
8. Payments
Where Jobarou provides payment or credit-purchase functionality,
payments may be processed by third-party payment providers.
Additional payment terms, fees or refund conditions may apply
and will be shown before a transaction is completed.
9. Reviews and Content
Users may be able to submit reviews, photos, descriptions and other content.
Content must be truthful, relevant and must not infringe the rights of others.
Jobarou may remove content that is misleading, abusive, unlawful,
inappropriate or inconsistent with our platform rules.
10. Prohibited Use
You must not use Jobarou to:
- Provide false or misleading information
- Impersonate another person or business
- Post fraudulent or unlawful jobs
- Misuse customer or business contact information
- Attempt to interfere with or damage the platform
- Use automated tools to collect information without permission
- Engage in harassment, abuse or discriminatory conduct
11. Suspension or Termination
Jobarou may restrict, suspend or close an account where we reasonably believe
these Terms have been breached, fraudulent activity has occurred,
or continued access may create a risk to users or the platform.
12. Availability of the Platform
We aim to keep Jobarou available and reliable, but we do not guarantee
uninterrupted or error-free access.
We may update, change or temporarily suspend parts of the platform
for maintenance, security or operational reasons.
13. Limitation of Liability
To the extent permitted by law, Jobarou is not responsible for losses,
damages or disputes arising from services performed by independent professionals,
user conduct, or agreements made between users.
Nothing in these Terms excludes any rights or remedies that cannot legally
be excluded under Australian law.
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be published on this page with a revised date.
15. Contact Us
If you have questions about these Terms & Conditions, please contact us.
Email: support@jobarou.com